Accountability in Home Care: Coaching Accountable Language Scenario
Presented by Tonya Miller
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The following home health scenario is a supplement to the Managing For Accountability: Using Accountable Language course. It is recommended that you watch the course in addition to this scenario to learn more about how to use accountable language in the workplace.
When you are a leader, accountability starts with you. This series of scenarios is designed to help new and developing leaders manage for accountability by using accountable language to take action and find solutions. For more experienced leaders, this series is a refresher that can be used in the moment to prepare for any leadership situation.
Meet your instructor
Tonya Miller
Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely…
Chapters & learning objectives
1. Coaching Accountable Language
Using accountable language shows others how you create your own level of accountability. Through modeling accountable language and promoting accountable language in others, leaders create a team dynamic that supports organizational change. In this scenario, we see how blaming, excuse making, and denying creates a bigger problem and how stating the reality of the situation can help one move forward to find solutions.
More courses in this series
Accountability in Home Care: Setting Clear Expectations Scenario
Tonya Miller
Accountability in Home Care: Whole-Team Accountability Scenario
Tonya Miller
Accountability in Home Care: Personal Accountability Scenario
Tonya Miller
Accountability in Home Care: Coaching Accountable Language Scenario
Tonya Miller